All orders are shipped via Courier, within 3-4 working days of the receiving the payment. The delivery time should not exceed 4 work days in Poland and 7 work days within the EU.

Your order will come with complimentary gift wrap in a signature Paris+Hendzel gift box, elegantly tied paper with a Paris+Hendzel label and product certificate with the name of the owner and serial number.

• Use soft bristled brush or lint roller to clean off hair or dust.
• If your hat/cap gets wet do not dry it, allow it to dry naturally.
• You may wipe small spots with a slightly damp white cloth.
• Do not use a cloth with dye.
• Important to store your hat upside down and store it on its crown and not on its brim. You can also hang it on the wall.
• Panama hats are naturally dyed and the may change colour with time.

We accept returns within 21 days of the order delivery. Please see the Terms & conditions for details.